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Dealing With The Insurance Company After a Car Wreck

Attorney Brian Brunson - Dallas Personal Injury Lawyer

When dealing with the insurance company after a wreck, it’s crucial to take action and protect your rights. Negotiating with insurance companies is an inevitable part of seeking compensation after accidents or injuries. Even if someone else is entirely responsible for your injuries, you may still encounter frustration and obstacles when dealing with insurance companies. These companies often employ tactics such as ignoring calls and being unresponsive to minimize claim payouts. This is where the expertise of Dallas personal injury attorney Brian Brunson becomes invaluable. With his assistance, you can ensure that your rights are protected and that you receive the compensation you deserve.

Three Tactics Insurance Companies Are Known For

  1. Insurance companies increase their profits by minimizing claim payouts. By neglecting or reducing the amount of compensation they provide, they can accumulate more revenue for their business, ultimately benefiting their financial performance.
  2. Insurers have a vested interest in delaying claim payments as the longer they hold onto your money, the more profit they can potentially earn. This financial incentive may encourage them to prioritize their own gains over promptly addressing your claim.
  3. Insurance providers are well aware of the financial strain they cause by delaying contact and prolonging claims. They understand that as they drag their feet, your expenses continue to accumulate. In some cases, they may even ignore you in an attempt to coerce you into accepting a low settlement offer. They know that by the time they finally make an offer, you’ll be desperate for the money and more likely to accept their initial lowball offer.

Insurance Companies May Ignore You, But They Won’t Ignore Us

Although there is no specific deadline for insurers to respond to your calls or demand letters, it is not in their best interest to ignore every claimant, and they are legally required to act in good faith when handling claims. This entails treating claims reasonably and fairly. If you suspect that an insurance company is ignoring you, take the following steps to determine if you have been a victim of bad faith insurance. These measures can assist you in safeguarding your rights and pursuing your claim.

Stay On Top Of Your Claim – Insurance adjusters have a lot on their plate, and it’s not unusual for claims to be transferred to multiple adjusters during the processing stage. Additionally, insurance providers may not have your most current contact details, or errors on claim forms could cause delays in adjusters responding to you. These are all valid reasons why you may not receive a prompt response from the insurance company after reaching out to them.

Keep Accurate Records – It is crucial to retain all correspondence, including letters and emails, from your insurance provider. Additionally, it is essential to maintain comprehensive records of your communication with them, including the date, time, mode of contact, and outcome of your claim. These records and documents can be used to demonstrate a pattern of neglect or unjustifiable delay on the part of the insurance company. Therefore, it is imperative to keep everything and document every interaction with your insurer.

Remain Professional – When an insurer fails to respond or provide the necessary answers, it’s natural to feel ignored and stressed out. However, it’s important to remain calm and composed when interacting with the adjuster. Losing your temper or yelling won’t improve your situation or persuade the adjuster to be more responsive.

Do Not Talk About Money – If you eventually receive a response from an insurance company and they promptly offer you a settlement, it is important not to succumb to any pressure from the adjuster to accept the offer. The adjuster may try to convince you that their offer is the best you can get, and you might feel like you have no other choices, especially after enduring a frustrating experience thus far. However, it is crucial to remember that you do have options, and it is within your rights to carefully evaluate any offer presented to you. It is possible that you may be entitled to a much higher amount than what the insurance company is offering, and without the assistance of the Law Office of Brian Brunson, it can be difficult to determine where the offers fall short.


Named one of the “Best Car Accident Lawyers in Dallas” by Expertise.com, Brian Brunson is Dallas personal injury attorney who is dedicated to helping clients who have suffered a car, truck, or motorcycle injury through the negligent or wrongful conduct of other drivers. In addition, his professionalism is unmatched and the firms’ client reviews speak for themselves.

We proudly serve the Dallas-Fort Worth metroplex and surrounding areas, our office supports the legal needs of a wide variety of clients. Let the Law Office of Brian Brunson be your advocate in your time of need and help you put your life back together. If we can’t win or settle your case, you don’t pay a dime! We know it can be daunting to take that first step after you’ve been hurt. Contact Brian Brunson today via email or call us toll-free at 1-844-41-WRECK. We can help, when no one else will.

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